Fast and first-rate service for a continuously smooth operation
Our skilled Field Technicians play a major part in our development process. In addition, their competence is also available to our clients, helping you get full control of your system whenever the need arises. Avalible to be on-site around the world to assist you with locating faults, warranty measurments, installation, training staff and more. Read more about Widecos field Technician services down below and please contact us so that we can tell you more about this great offer.
“Get total control of your system”
Surveying your district heating or cooling network
Assists with building a solid fondation of pipe network and alarm wire drawings to enshure optimal surveyance and alarm unit placement. We create reference measurments and compare these to future measurments.
Measurements of fault locations
Locates faults using the inhouse developed XPortable equipment and recommend actions to prolong the lifetime of your pipe network and help secure your investment. We assist you in the field during construction, warranty checks and locating faults during ownership of your network.
Installation of monitoring equipment
We will install our hardware or train your staff how to correctly mount the units, connect and test them using best and safe practises. With our alarm units constantly guarding important infrastructure from even the slightest change along the alarm wire.
Using installed alarm monitoring units or regular measurments in the field we then offer easy monitoring thru our inhouse developed XTool software and web portal Wision. Reducing the time spent visiting locations, opening manhole covers and climbing down to hazardous environments.
Technical support and Training
Our technicians are avalible to assist over the phone, email, remote access and on-site. We offer training at our HQ in Borås, Sweden or at your location anywhere in the world. Meet us, learn alarm theory, our alarm products and portable measuring device.
Ensure that your maintenance routine is conducted regularly with external resources from Wideco. We offer you better control and reduced cost with our measurement agreement. Our technicians help you with your network inventory, alarm drawings, troubleshooting, installation, documentation and warranty follow-up.